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Frequently Asked Questions

Find answers to common questions about our image converter, supported formats, and troubleshooting tips.

General Questions

Is this image converter completely free to use?

Yes, our image converter is completely free to use with no hidden fees, subscriptions, or limits. You can convert as many images as you need, whenever you need them.

We believe in providing accessible tools for everyone, whether you're a professional designer or just need to convert a few family photos.

Do you store my images on your servers?

No, we never store your images on our servers. All image processing happens directly in your browser using client-side technology.

This means:

  • Your images never leave your device
  • Complete privacy and security
  • No risk of data breaches
  • Faster processing times
What image formats are supported?

We support all major image formats:

  • PNG - Best for logos, graphics with transparency
  • JPEG/JPG - Ideal for photographs
  • WebP - Modern format with excellent compression
  • BMP - Uncompressed bitmap format
  • GIF - Animated and static graphics
  • SVG - Scalable vector graphics
Is there a file size limit?

For optimal performance, we recommend keeping individual files under 50MB. However, the actual limit depends on your device's memory and processing power.

For best results:

  • Single files: Up to 50MB each
  • Batch processing: Consider smaller file sizes
  • Mobile devices: Smaller files work better

Technical Questions

How do I choose the right quality setting?

Quality settings depend on your intended use:

  • 90-100% - Print quality, professional photography
  • 80-90% - Web images, social media (recommended)
  • 70-80% - Email attachments, quick sharing
  • 50-70% - Thumbnails, preview images

Higher quality means larger file sizes. For web use, 80-85% usually provides the best balance of quality and file size.

When should I use PNG vs JPEG vs WebP?

Choose the format based on your image type and use case:

  • PNG - Logos, icons, images with transparency, screenshots
  • JPEG - Photographs, complex images with many colors
  • WebP - Modern websites, best compression for web use
  • BMP - When you need uncompressed, highest quality
  • GIF - Simple animations, images with few colors
  • SVG - Vector graphics that need to scale
Can I resize images during conversion?

Yes! You can specify custom width and height dimensions during conversion:

  • Enter specific pixel dimensions
  • Leave one dimension empty to maintain aspect ratio
  • Useful for creating thumbnails or optimizing for specific platforms
  • Consider your end use when choosing dimensions
How does batch processing work?

Our batch processing feature lets you convert multiple images at once:

  1. Select multiple files when uploading
  2. Choose your desired output format and settings
  3. Click "Convert All" to process all images
  4. Download individually or as a ZIP file

All images will use the same conversion settings, making it perfect for preparing images for websites or social media.

Troubleshooting

Why is my converted image blurry or low quality?

Image quality issues can have several causes:

  • Quality setting too low - Try increasing the quality slider
  • Resizing too much - Avoid enlarging images significantly
  • Wrong format choice - Use PNG for graphics, JPEG for photos
  • Original image quality - Low-quality source images can't be improved

For best results, start with high-quality source images and use appropriate quality settings for your use case.

The converter isn't working in my browser. What should I do?

Try these troubleshooting steps:

  1. Refresh the page and try again
  2. Clear your browser cache and cookies
  3. Disable browser extensions temporarily
  4. Try a different browser (Chrome, Firefox, Safari, Edge)
  5. Check file size - very large files may cause issues
  6. Ensure JavaScript is enabled in your browser

Our converter works best in modern browsers with JavaScript enabled.

Why are my file sizes larger after conversion?

File sizes may increase in certain situations:

  • Converting to PNG - PNG uses lossless compression
  • High quality settings - Lower the quality for smaller files
  • Adding transparency - Transparency requires more data
  • Format mismatch - Consider WebP or JPEG for photographs

To reduce file sizes, try lowering the quality setting or choosing a more appropriate format for your image type.

Privacy & Security

Is it safe to convert sensitive or personal images?

Yes, it's completely safe to convert any type of image using our tool:

  • All processing happens locally in your browser
  • Images never leave your device or reach our servers
  • No tracking or logging of your images
  • Works even when offline after initial page load

This makes our converter ideal for confidential documents, personal photos, or any sensitive visual content.

Do you collect any personal data?

We collect minimal data for improving our service:

  • Basic website analytics (page views, general location)
  • No personal information or image data
  • No account creation required
  • No cookies that track personal behavior

See our Privacy Policy for complete details on data collection and usage.

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